Forward Rabun Gap Analysis: Healthcare
The Issue
Healthcare options in Rabun County are limited. Interview, focus group, and town hall meeting participants revealed that those in need of services provided by specialists must travel into neighboring counties or into Metro Atlanta, Asheville, or Greenville, to find the right providers. Currently, the community is served by the 25-bed acute care Mountain Lakes Medical Center in Clayton and some smaller medical practices.
Case Studies & Inspiration
National Conference for State Legislatures (NCSL)
According to the NCSL, nearly 140 rural hospitals closed between 2010 and 2021, primarily due to financial reasons. In 2020, twenty rural hospitals closed, becoming what the University of North Carolina and N.C. Rural Health Research Program has noted as the “worst” year for closures since they began tracking in 2005. To make matters worse, as of January 2021, they reported over 800 rural hospitals across 47 states were in danger of closure, and attributes the COVID-19 pandemic as a factor that worsened the situation due to lost revenue resulting from deferred or canceled services, additional costs for personal protective equipment, and other necessary supplies.
The NCSL reports state policymakers have options to support these hospitals and safeguard them from closure, including the following:
- Providing grants and funding opportunities to hospitals that are struggling. For example, the state of Georgia’s Rural Hospital Stabilization Grant Program allocates state funding to rural hospitals designated by the legislature each year. This creates a plan for sustainability by using a “hub and spoke” model of care to help relieve financial pressure on such facilities while providing patients with care in appropriate settings.
Stephens County Hospital (SCH) in Toccoa, GA was awarded $300,000 in Phase 5 of the program. The hospital was overwhelmed with non-emergency visits to its Emergency Department (ED) and had previously set up a Community Paramedicine (CP) program to address the issue. Part of this funding was to enhance the services the program provides, which include services such as in-home clinical services such as individualized chronic illness and management education, assistance for home medical equipment and medication, and enhanced information to help patients understand the appropriate use of emergency services.
CP discovered transportation is a major issue for their patients, with this factor often being the reason patients were readmitted to the floor or emergency services were overutilized. SCH and local transportation providers are working toward an agreement to determine how to help transport patients to and from medical appointments, pharmacies, and other related services.
Funding from the grant was also designated for addressing patient behavioral health needs, as the hospital often sees as many as 4 to 6 patients per day needing behavioral health care in the ED. The funding was used to ensure the seclusion room in the ED met required patient care and safety standards, as well as form an agreement with Coastal Harbor, which assesses involuntarily admitted behavioral health patients via telemedicine and improves the timing of placement as well as assists with patient transportation to reduce extended hold times.
Another portion of the funding was designated to improve patient satisfaction. SCH teamed up with Survey Solutions with the goal of surveying ED patients in real-time and addressing their needs in order to be more present and involved as the ED is often viewed as the front door of the hospital. - Adopt Medicaid expansion to not only help keep rural hospitals “financially solvent.”
- Consider alternative payment models. For instance, the Pennsylvania Rural Health Model transitioned participating facilities from fee-for-service to global budget payments where participating payers provide the facilities with a fixed payment to cover all inpatient and hospital-based outpatient services. The program began in 2019 with five rural hospitals and five payers participating in the first performance year. In January 2020, eight more hospitals joined along with Aetna as a new commercial payer. Five hospitals joined in 2021, bringing the total to eighteen participating rural hospitals and six payers. The program’s 2020 annual report revealed over 848,000 lives were impacted by this model, which also provided 11,000 jobs.
Rural Appalachia
Access to healthcare is problematic in Rural Appalachia due to limited financial resources, transportation challenges, and lack of understanding of one’s available options, among other factors. The Marshall University School of Medicine conducted a project to measure and report on the outcome of integrating Community Health Workers (CHWs) to help provide the necessary care.
The study focused particularly on diabetic patients and revealed significant improvements in patient conditions with the integration of CHWs in federally qualified health centers. As CHWs are often grant-supported, there was also a need to investigate how to ensure long-term engagement with CHWs through other funding resources. Health plans were used to analyze and demonstrate how high-use members could save on medical expenses, and researchers are using this information to determine how to develop a payment model that could work for long-term integration.
Mobile Clinics
According to the American Journal of Managed Care, mobile clinics help “overcome barriers of time, money, and trust, and provide community-tailored care to vulnerable populations,” (Center for American Progress). Mobile clinics are cost-effective and can help provide services ranging from primary care to dental screenings and more. In Baltimore, mobile clinic patients were 6.5 times more likely to get an HIV screening than those receiving care from an established practice. In Louisiana, 30% of high blood pressure patients who received care at a mobile clinic saw their blood pressure decrease.
Health Partnerships for Rural Communities
In 2020, Priscilla Barnes, Ph.D., and Yolanda Yoder, M.D., presented the idea of health partnerships for rural communities as a way to help them prepare for the impacts of COVID-19. Much of the media focus was on larger, urban hospitals at the time, yet with physician shortages, limited resources, and populations vulnerable to chronic disease raised a great concern. Barns and Yoder’s proposed solution to address the healthcare concerns in rural communities was to build stronger community partnerships around healthcare. They suggest this would “build more resilient communities” by “maximizing existing resources, staging health interventions…and thoughtfully sharing information,” while also addressing the “social determinants of health that lead to disparities and remove some of the strain from health care providers.
One example Barnes and Yoder shared was how local community health organizations worked together to address the issues more holistically in Orange County and Daviess County, Indiana. Community health improvement plans were created to help give practitioners in the area more capacity to provide care in the formal healthcare system.
Recommended Actions to Consider
- Expand the current Forward Rabun Healthcare Committee into the Healthcare Working Group
- Conduct a feasibility/market study for healthcare in Rabun County given surrounding healthcare facilities in Habersham and Hall counties and Macon County, NC.
- Some additional ideas for the Healthcare Committee to consider:
- Telehealth
- Partnerships for mobile clinics
- Rural Hospital Stabilization Grant